How signal-rx works
How prescription care works at signal-rx.
Choose one or more treatments and answer a 2-minute pre-qualification. Check out once: your card is only held, not charged. A licensed provider reviews every request, and you’re only charged for what they approve.
No visit fee and no subscription. You’re only charged if a provider approves your treatment. A prescription is not guaranteed.
The full process
How prescription care works in 3 steps.
signal-rx is an online prescription-care service. You share your health history, request the treatments you want reviewed, and receive a prescribing decision from a licensed provider.
Choose one or more treatments
Start with the treatment or health goal that brought you to signal-rx. You can select more than one available treatment during the same intake.
Answer the health questions carefully. Your provider uses those answers to decide what, if anything, may be appropriate to prescribe.
See all treatments and medication pricesCheck out once
Check out once for everything you chose. Your card is only held for the total shown, not charged. Then create your account, verify your ID, and answer a few last health questions. There is no separate visit fee.
If more information is needed, the care team contacts you. A prescription is never automatic or guaranteed.
A provider reviews. You’re charged only if approved.
A licensed provider reviews every request within 24 hours and decides whether each treatment is right for you. You’re charged only for the treatments they approve.
Approved treatments are prepared and shipped by a licensed pharmacy. If nothing is approved, you cancel, or the hold expires, the hold is released, so there is nothing to refund. No medication renews, bills, or ships automatically.
Go to your signal-rx accountTransparent telehealth pricing
No visit fee. Pay only if approved.
There is no separate fee for the online visit or the provider review. At checkout your card is only held for the total shown. It is charged only for the treatments a provider approves.
You can compare every medication price before you start. There are no hidden fees added at checkout.
Compare all medication prices- Provider review
- Included
- Membership
- $0
- Medication subscription
- None
- Automatic refills
- None
- Medication
- Only if a provider approves it
- Later orders
- Request when you are ready
If nothing is approved, you pay nothing: the hold on your card is released. Each medication has its own price.
Choose by treatment or goal
Start with what you want reviewed.
You do not need to know which medication is right for you. Browse the available options, select the treatments that interest you, and let the provider make the prescribing decision.
Licensed provider review
Your health history comes first.
Choosing a treatment asks a licensed provider to review it. It doesn’t guarantee a prescription. The provider decides what, if anything, is right for you based on the information you submit.
Reviews your intake
The provider checks your health history, medications, allergies, goals, and other relevant answers.
Reviews every treatment choice
Each treatment you select is considered separately. One option may be appropriate while another may not be.
Requests more information when needed
If the provider needs clarification, the care team contacts you through the secure patient portal.
Makes the prescribing decision
The provider decides whether to prescribe, which treatment is appropriate, and what directions apply.
Ongoing online support
Unlimited secure provider messaging.
Once your patient portal is active, message your provider as often as you need about your care. Get quick replies without booking another visit or waiting for a scheduled call.
Medication orders and refills
Nothing ships unless a provider approves it, and nothing ships automatically.
signal-rx does not place you into a medication subscription. Your order is placed once at checkout and ships only if a provider approves it.
Your order ships
Your card is charged for the approved treatments, and a licensed pharmacy prepares and ships them.
Nothing is charged
The hold on your card is released. There is nothing to refund.
Request a later order
Return to your account when you are ready. Provider approval is still required, but nothing refills automatically.
How it works FAQ
How prescription care works: FAQs.
These answers explain the provider review, charges, prescriptions, messaging, pharmacy fulfillment, and later orders.
Is there a fee for the online visit?
No. There is no separate visit or provider-review fee. At checkout your card is only held for the total shown, and it is charged only for the treatments a licensed provider approves. If nothing is approved, the hold is released.
Can I choose more than one treatment?
Yes. You can select one or more available treatments during the same intake. A licensed provider reviews each treatment choice separately. There is no added fee for choosing more options.
Does completing the intake guarantee a prescription?
No. Completing the intake requests a licensed provider review. The provider decides what, if anything, is appropriate to prescribe based on your health history and the information you submit.
When do I pay for medication?
Your card is held at checkout and charged only after a licensed provider approves your treatment, and only for the approved treatments. If nothing is approved, the hold is released. You can compare signal-rx treatment prices before starting.
Is there a membership or subscription?
No. signal-rx does not require a monthly membership or medication subscription. There is nothing to cancel.
Will medication refill or ship automatically?
No. Nothing refills, bills, or ships automatically. Request a later order through your account only when you want one. Later orders still require provider approval.
How long does the provider review take?
A licensed provider reviews every request within 24 hours after the required steps are complete (ID verification and the last health questions). Timing can vary if the provider needs more information.
Do I need a video appointment?
Most signal-rx reviews are completed online without a scheduled video call. If the provider needs more information or another type of visit is required, the care team will contact you.
How does provider messaging work?
Once your secure patient portal is active, you can message your provider as often as needed about your care. Replies are sent through the portal. Response times can vary, and portal messaging is not for emergencies.
Where does prescribed medication come from?
If a provider approves your treatment, a licensed U.S. pharmacy prepares and ships it. Shipping is included in medication prices, and tracking information is provided for the order. Read our Shipping Policy for delivery details.
Are all treatments available in every state?
No. Treatment and pharmacy availability can vary by state, provider judgment, medical eligibility, and other requirements. The intake and provider review determine which options may be available to you.
Is signal-rx appropriate for urgent or emergency care?
No. signal-rx is not an emergency service. Call 911 or seek immediate local medical care for a medical emergency. Do not wait for a portal response.
Ready when you are
Choose treatments. You’re only charged if a provider approves.
Start your visit now, or compare every treatment and price first.
No visit fee. No membership. No subscription. No automatic refills.